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Greetings!
Join us at the ATSI annual conference,
June 13-15, 2012 in Orlando, Florida!
AMTELCO presentations will reveal exciting new opportunities to improve your call center business!
Are you ready to learn new concepts, share proven strategies and connect with your peers?
Leave the conference with brand new ideas, innovative plans and valuable new connections that will move your business forward.
Click here for more information
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 | New Website for Call Center Division! |
We are excited to announce the launch of the newly redesigned callcenter.amtelco.com website!
New features include:
- Search engine for entire site
- Solutions Menu - by Applications and by Products
- Clean, clear and easy-to-use layout
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| Promotions Help Build AMTELCO's Future |
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| Tom Curtin |
Tom Curtin, president of AMTELCO, announced the promotion of Pam Hinz, Mike Friedel, Greg Beale, Barry Boland and Kevin Beale to vice president for their respective areas:
- Greg Beale: VP Customer Operations
- Kevin Beale: VP Research and Development, Software
- Michael Friedel: VP Sales, 1Call Division
- Pamela Hinz: VP Finance and Human Resources
- Barry Boland: VP Operations
Tom Curtin said, "This is great news for all of us and the future of AMTELCO as we strive to grow and continue our tradition of innovation and industry leadership for decades to come." |
| miReminders - Automated & Web-Based |
AMTELCO's NEW Web-based miReminders appointment reminder system provides automated appointment reminder and notification services without operator involvement. miReminders notification campaigns can be be predefined and scheduled for delivery at a later time as well as being delivered on an immediate basis, to any number of individuals.
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| IS Class Registration - Add This Profitable New Service |
Intelligent Series (IS) Class Registration is designed to manage registrations for educational classes, seminars, conferences, meetings, and other events.
Read More |
| Infinity VoIP PBX - Save Money, Increase Speed & Performance |
The Infinity VoIP PBX is a full-featured Voice over Internet Protocol (VoIP) Private Branch Exchange (PBX) that is fully contained in the Infinity server. It is a cost-effective performance-enhancing alternative to an external PBX or other office phone system.
The Infinity VoIP PBX moves calls faster than an external PBX and has features comparable to those of an external PBX. The Infinity VoIP PBX shares Infinity's resources such as live operators and integrated voice mail.
Find out more about Infinity features
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| 2012 NAEO Recap |
The 2012 National AMTELCO Equipment Owners (NAEO) Conference took place in Las Vegas, NV, February 19-22. NAEO is the largest user group in the call center industry and over 200 members from around the world were at the conference to learn and to share their success using theInfinity system and other AMTELCO products.
AMTELCO participated in the pre-conference activities by presenting an AMTELCO University (AU) session covering tips and tricks to maximize efficiency and increase profits.
Kevin Beale, Vice President for R&D Software, presented new developments designed to add new services and to increase profits for call centers. It was so exciting that there was an Elvis sighting during the presentation!
Tuesday afternoon and Wednesday morning NAEO and AMTELCO provided in-depth technical presentations including "The Real Nuts and Bolts of Infinity" presented by Greg Beale, VP of Customer Operations, and Jody Laluzerne, Customer Service Supervisor.
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Our customers say it best!
"Once we became part of the AMTELCO family, we realized that we were no longer alone out there.AMTELCO will bend over backward for you.
Joining NAEO was easily one of the very best decisions we ever made.
Anyone that thinks there is a better vendor, or user group, please call me personally. I must hear what you have to say."
Jim Wagner
Wagner Communications
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