What's New with TechHelper
January 2012 |
Upcoming Amtelco University Webinars
January 26: IS Action Tables Training Webinar -
Req - IS 5.60.4177 or later. Registration Required. February 1: Call Centers Webinar - miSecure Messages.
Registration Required.
February 2: Call Centers Webinar - miReminders. Registration Required. Click for details on all Amtelco University sessions.
Upcoming NAEO Webinars
January 18: Business Continuity and IS 101 - Simple Solutions to Scripting January 25: IS 102 - Info Pages and Shared Fields
February 1: IS 103 - The Next Step in Scripting
and
Raising the Stakes with NAEO
Registration Required, please contact NAEO for any questions.Click here for a full calendar of events. |
Amtelco now offers several cloud opportunities such as: miOnCall, miSecure Messages and miAppointments. Click the cloud for more information! |
New IS Feature! The Action Table feature is used to create a table of steps that can be programmed in one place and implemented throughout an Intelligent Series message script. The Action Table can simplify programming of the dispatch protocol, and provides a simple way to view and print the protocol. This feature is included with IS version 5.60.4177 and above. For more information, click. |
Last Call for KB163 Keyboards! Click for more information or to place an order. |
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Infinity 5.6 Monthly Feature
Voice Mail Callback Enhancements - The Infinity Voice Mail Callback (VMCB) feature has been enhanced in several ways in Infinity version 5.60.02. The enhancements include prevention of duplicate entries, system printouts, VCMB call label, and more robust callback scheduling. Click for more information! |
Are you ready to Raise the Stakes? Well then you won't want to miss this conference because here... THE POSSIBILITIES ARE ENDLESS! Join us at the 2012 NAEO Conference, February 19-22. Click to register. |
Have you checked out Amtelco's Innovation Machine? What once was a wish list email, has become a much more robust tool using Intelligent Series Web Scripting. You can add suggestions, search, rank, and comment on existing ideas. Click above to give it a try! |
Recently Completed Innovation Items
- Infinity: There is now a way to track whether an operator selected a call from Infinity through the waits window vs. being assigned the call via call distribution. Click for details.
- Dashboard: Alerts by account can now be shown on the Dashboard screen. |
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