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| Infinity Copy History | |
Did you know that you can copy an Infinity message's history when you make a copy of the message?
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Transfer Call Data from One Account Script to Another with IS Call Fields
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Call Fields are special message fields that can be referred to throughout a script and can be passed from one script to another as a call changes client accounts.
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| IS Web Calendar Subscriptions | |
With the IS Web Calendar Subscriptions feature, all of your on-call assignments and appointments scheduled in the IS Web and other IS applications are automatically copied to the Google, Windows Live Hotmail, iPad, Outlook, and Yahoo calendars.
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IS Web Scripting Configuration
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The web.config file that is installed with the Intelligent Series (IS) Web Scripting feature presents several options for customizing IS Web Scripting. The login, password, application title, client number, type, and test drive settings can be configured in the web.config file.
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| SPOTLIGHT |
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The First Level Concentra tor
Before the days of call forwarding, telephone calls were routed to an answering service by hardwiring extensions of a client's phone lines into the answering service. These phone lines were connected to cord boards that were leased by the answering service from AT&T. AT&T charged answering services a mileage fee based on the length of the connection of the client phone lines from the AT&T central office to the answering service.
AMTELCO founder Bill Curtin II had long recognized that this mileage fee could be reduced by concentrating the number of phone lines running into the answering service to a lesser number. AMTELCO unveiled the First Level Concentrator (FLC) in 1975 as a solution to this issue. FLC often was referred to as the Big Green Box due to its sheet metal enclosure that looked a lot like a green bank safe.
The concept behind FLC was to place the unit in a location near the telco central office, connect a large number of phone lines to it and concentrate them into a smaller number of lines running into the answering service. FLC could concentrate 100 phone lines into four talk paths, making it possible for an answering service to reduce mileage fees by up to 96 percent.
FLC was based on the Telesignal, a combined line concentrator and line identifier that Mr. C built in 1951 for his answering service, Curtin Call, and for which he was awarded a US. Patent. AT&T liked the idea so well that it eventually developed a similar product.
The FLC was the foundation for many of AMTELCO's early products. The Little Guy and the VCF 400 both were based on the FLC chassis. Both of these operated as stand-alone systems that could be the foundation for an entire answering service. The FLC also integrated with other AMTELCO systems such as the Video III and EVE (Electronic Video Exchange).
With the development of call forwarding, the need for FLC and its derivative products began to wane, but FLC always be remembered as one of the most successful products in AMTELCO's history.
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Contact Information
To subscribe: using the email address below, please mention subscribe in your subject heading.
eMail: insider@amtelco.com
Web: https://service.amtelco.com |
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